以人为本现代化门诊模式的构想

提高门诊效率和改善病人的就医环境是当前医院工作的重点之一。该文阐述了目前医院门诊流程的现状和问题剖析,提出出确立人性化门诊服务的理念,主要介绍了建立就医磁卡以解决门诊的“三长一短”现象的方案和实施过程中可能存在的问题,为医院全面建立以人为本的现代化门诊模式提供参考。

It is ine of the focal points among present hospital works to improve clinic efficiency and the patient medical service environment.This article has described the current situation of the hospital clinic procedure and its short-comings.put foreard the idea of establishing a patient friendly clinic service,mainly introduced a magnetic medical card to solve the problem so called 'three long and one short',and pointed out some possible problems for the appilication of the card,which offer a reference for the setting up of a patient -centered modern clinic in an all-round way in the hospital.