摘要
从宏观的角度来研究如何创造一个好的质量环境 ,是质量管理学研究的新领域。其目的在于既给企业提供平等的竞争机会 ,同时又给企业造成一种压力 ,以便激发企业把外在压力转化成内在的动力 ,向社会提供更优质的产品和服务。影响质量环境优劣的因素是多方面的 ,文中选择企业人事制度改革、法制建设和企业文化的形成这三个方面 ,进行尝试性的分析和论述 ,以期对革故鼎新 ,改善企业质量环境的实践工作能有所裨益。
It is a new area of quality management study to deal with the problem of how to create a good quality environment from a macroscopic perspective.The purpose is to provide equal opportunity for competition for enterprises and to bring pressure to bear on them as well,so as to encourage enterprises to turn external pressure into internal motive and to supply better products and services to the society.Many factors contribute to the formation of quality environment.In this paper,the focus is put on the reform of personnel system,the establishment of rules and regulations,and the development of enterprise culture.
出处
《石油工业技术监督》
2001年第7期18-20,共3页
Technology Supervision in Petroleum Industry
关键词
优化
质量环境
企业文化
质量管理学
Optimization, Quality environment, Enterprise culture, Quality management