摘要
On May 12,the Customer Satisfaction Assessment Center of China National Institute of Standardization (CNIS),jointly set up by CNIS and Tsinghua University and specialized in conducting theoretical research on Customer Satisfaction and the related investigation and assessment work,was formally established in Beijing.
On May 12,the Customer Satisfaction Assessment Center of China National Institute of Standardization (CNIS),jointly set up by CNIS and Tsinghua University and specialized in conducting theoretical research on Customer Satisfaction and the related investigation and assessment work,was formally established in Beijing.