论消费者安全权的范围及保障

The Scope of Consumer's Safety Right and Its Guarantee

消法所保护的消费者人身安全权应包括消费者的一般人格权和具体人格权中的生命权、健康权以及个人信息保密权。消费者财产安全权的范围不仅包括消费者购买商品的价款或接受服务支付的费用,还应包括因使用商品或者接受服务而导致的其他财产损害。从立法角度而言,我国应尽快出台《服务质量法》,进行单项消费品安全立法,以形成严密的消费者安全保护法律体系。从行政管理角度而言,政府部门应建立消费安全信息查询平台,加强产品和服务标准管理,防患于未然。从司法保护角度而言,法院应准确把握消法倾斜保护消费者的特性,确保司法公正,切实有效救济消费者安全权。

The consumer s personal safety right being protected by Consumer Protection Act should include consumer s general personality right and life right,health right as well as the privacy right of personal information of concrete personality.The scope of consumer s right of property safety not only includes the money used to purchase goods and services by the consumers,but also the property loss resulted from using goods and services.In the view of legislation,our country should make"Service Quality Law",legisla...