标签式即时通讯软件操作绩效与主观满意度评估实验

Performance Evaluation Experiment of IMTAB

本研究采用了绩效评估的方法,研究比较了24名在校大学生使用QQ和IMTAB两种即时交互通信软件的操作绩效和主观感受。研究表明:(1)IMTAB在信息交流上的绩效要优于QQ;(2)QQ在信息整合上的绩效要优于IMTAB;(3)用户使用IMTAB的满意度优于QQ。

The research studies the operation that how 24 university students use and evaluate the QQ and IMTAB,two different kinds of instant messaging software,by user performance testing.The research shows that(1) IMTAB is better than QQ on the performance on exchanging messages;(2) QQ is better than IMTAB on the performance on integrating messages;(3) the degree of satisfaction of IMTAB is higher than QQ.