摘要
21世纪的到来 ,给图书馆读者服务带来了新的挑战。本文对新世纪图书馆的读者服务提出了新的管理方式和新的服务内容 。
With the coming of 21 century,service for reads in library is now facing some new challenges.This artical makes some researches on new manners of library managements and new comprehensions of services, and takes some requests on librarians.
出处
《东南大学学报（哲学社会科学版）》
北大核心
2002年第S1期72-75,共4页
Journal of Southeast University(Philosophy and Social Science)
关键词
ISO9000理念
读者服务
馆员素质
the ided of ISO9000
reader's service
the quality of library member
