探索医患纠纷处置新机制:江苏省经验

Exploration for a new mechanism on solving doctor-patient conflict:experience from Jiangsu province

医患关系在卫生事业发展中有举足轻重的作用。江苏省针对医患关系中的现有问题,建立了医患纠纷人民调解机制,并积极推行医疗责任保险,在制度建设、调解队伍建设、激发相关方积极性、保障实施等方面进行了积极探索,积累了一些经验。

The doctor-patient relationship plays an important role in health development. This article aims to discuss a new intermediation mechanism on doctor-patient conflict and to promote medical professional liability insurance to solve the issues. The experiences gained from Jiangsu are including:1) establishing a new mechanism in a role of insuers in solving doctor-patient conflict,2) establishing intermediation staff training,and 3) providing some experiences on stakeholder stimulation and implementation.