摘要
Modeling and simulation tools are essential to success of attempts at business process reengineering(BPR). This paper reviews the support tools used in earlier BPR practice and directs out the needs for more comprehensive and integrated tools. A conceptual framework to specify a BPR tool is proposed within which the key features are discussed. Five typical software packages are selected as samples to be tested and compared based on the framework. The result of this comparative review can serve as suggestion for purchasing a off-the-shelf product or requirement specification to develop a customized tool.
Modeling and simulation tools are essential to success of attempts at business process reengineering(BPR). This paper reviews the support tools used in earlier BPR practice and directs out the needs for more comprehensive and integrated tools. A conceptual framework to specify a BPR tool is proposed within which the key features are discussed. Five typical software packages are selected as samples to be tested and compared based on the framework. The result of this comparative review can serve as suggestion for purchasing a off-the-shelf product or requirement specification to develop a customized tool.
