焦点解决短期治疗技术在调解工作中的借鉴和运用

Reference and application of focus therapy technology in mediation

焦点解决短期治疗技术面向未来的"问题解决"导向,及其疗程短、上手快、充分"汉化"、人性化等特点,决定了在调解中运用焦点解决短期治疗技术具备充分的基础和条件。在调解过程中不妨使用发现"问题症状"的正向功能、引导当事人面向未来、把抱怨转化为目标、转化问句、例外问句等焦点解决短期治疗技术,以转变当事人的态度,帮助当事人发掘自身的资源以解决矛盾纠纷。

The focus therapy technology oriented to solve the short-term treatment technology, and its course of treatment is short, quick, and fully 'finished', human characteristics, determine the use of focus in the mediation to solve short-term treatment technology has the basis and conditions for the full. In the process of mediation, we use 'symptoms' positive functions, to guide the parties facing the future, the complaint into target, transformation, exception question questions and focus therapy technology, to change the attitude of the parties, help the parties find resources to solve the contradiction and dispute itself.