6σ方法在医院目标定量管理中的应用

Application of 6σ Method in Hospital Target Amount Management

目的 减少医院目标定量管理中的差错 ,提高考核计分质量。方法 采用以 6σ为目标的DMAIC方法 ,对目标考核定量管理中的计分过程进行定义、测量、分析、改进、控制。结果 明确了医院目标定量管理中造成缺陷的因素 ,规范了考核计分过程 ,使 4 .75σ提高到 5 .1σ水平 ,降低了缺陷 ,提高了计分质量。结论 以 6σ为目标的DMAIC方法对减少医院目标定量管理中的差错 ,提高考核计分质量具有实用性和有效性。

Objective To reduce the mistake of the hospital target amount management and increasing quantity of checking and scoring. Methods By use of method of DMAIC of 6σ ,the process of scoring was defined, measured, analyzed, improved,and controlled. Results The factors causing the blemish in the hospital target amount management were founded.Process of checking and scoring was normalized with 4.75 σ up to 5.1 σ. The mistake was decreased.The quality of checking and scoring was increased.Conclusion The method of DMAIC of 6 σ in hospital target amount management reduced the mistake and increased the quantity of checking and scoring,which is practical and effective.