期刊文献+

采购商—供应商满意度模型的构建与应用研究 被引量:2

The Foundation and Application for Purchaser & Supplier Satisfaction Mode
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摘要 在高效供应链体系中,融洽的采购商—供应商合作关系很大程度上决定着供应链的稳定性和供应链的运作成本。本文从采购商、供应商两方面考虑他们对对方在协作时表现的满意程度,建立了采供关系满意度模型,并利用此模型分别对采供双方在感受一致与不一致的情况下,采供双方可能采取的行为及其产生的后果进行了全面的分析。该满意度模型的重要应用就是用以评价供应链伙伴的合作关系,以此反映供应链运作绩效,本文对此给出详细的评价指标与评价方法。 The stability and cost of supply chain is depended on the symbiosis between purchaser and supplier. The purchaser & supplier satisfaction mode is founded based on behaviors of purchaser and supplier in cooperation. The sequel caused by both feeling consistent or not and the behavior they will take are analyzed. The mode is used to evaluate the relationship and to show the performance of supply chain. This paper gives the index and method of evaluation.
作者 黄辉 梁工谦
出处 《工业工程与管理》 2004年第4期98-101,共4页 Industrial Engineering and Management
关键词 采购商-供应商 满意度模型 供应链 评价指标 权重 supply chain satisfaction cooperation
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参考文献2

  • 1Leeders M R. Purchasing and Supply Management. Eleventh Edition. McGrawHill Education, 1998.
  • 2汪应洛.系统工程理论、方法与应用[M].北京:高等教育出版社,1995..

同被引文献12

  • 1王爱民,肖田元,孟明辰.面向大规模定制的配置设计技术研究[J].计算机集成制造系统,2004,10(11):1326-1331. 被引量:15
  • 2张新安,田澎.上海顾客满意度指数模型及其稳健性研究[J].管理工程学报,2005,19(3):47-51. 被引量:15
  • 3Mclaren,Tim Head,Milena,et al.Supply Shain Collaboration Alternatives:Understanding the Expected Costs and Benefits[J].Internet Research,2002,12(4):348~364.
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  • 7Johnson M D & Fomell C. A framework for comparing customer satisfaction across individuals and product categories [J]. Journal of Consumer Research, 1991, 12: 267-286.
  • 8Lovelock C H. Cultivationg the flower of service: new,ways of looking at core and Supplementary services [M]. 1992.
  • 9刘伟,Dag Kroslid,安庆宇.普适质量评价原则及其模型[J].工业工程与管理,2002,7(3):27-30. 被引量:1
  • 10李瑞涵,赵强,吴育华.合作理论及其稳定性分析[J].天津大学学报(自然科学与工程技术版),2002,35(6):715-717. 被引量:16

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