摘要
图书馆是传播科学文化的园地 ,肩负着提高全民族文化素质的使命。图书馆各项职能履行得到位与否 ,读者服务是关键。文章从学生投诉分析高校图书馆读者服务存在的问题及产生根源 。
A library is an important place to transmit knowledge, which undertakes the task to enhance the cultural quality of all nationalities .The service for readers is the key factor to judge whether a library can fulfill its functions well or not.According to the complaints of students, this paper analyses the problems existing in service for readers in university libraries and the radical contributing factors resulting in the problems, and discusses the ways to improve the service for readers.
出处
《图书馆论坛》
CSSCI
北大核心
2004年第4期212-214,共3页
Library Tribune
关键词
高校
图书馆
读者服务
学生投诉
馆员素质
university library
service for readers
complaints of students
