坚持以人为本 突出服务意识——谈大学英语教研部资料室人员的服务意识

Proposals to Constitute Service for Readers in College Refernce Rooms——About the Consciousness of Service in Reference Rooms of Colleges

大学英语教研部资料室应构建起"以人为本,教师至上"的服务理念,着力培养和提高其工作人员的服务意识,努力为教学一线提供优质服务,从而为全面提高高校的教育教学质量做出自己独特的贡献。

Based on serving sense of reference rooms in colleges by providing the necessary service for teaching activities,this paper puts forward an idea as to set people as the formost and serve them,and tries to employ it in practice.