摘要
随着医学模式的转变、社会医疗保险制度和医院改革的深入发展,门诊作为医院重要的窗口之一,面临着社会的挑战,改善门诊护患关 系、减少护患冲突、加强护患关系的调控、是医院精神文明建设和社会协调发展的基础。
Along with the change of medical model and the development of health care insurance and hospital reformation,out-patient department as one of the most important windows in hospital is facing a challenge.It is the foundation of the spiritual civilization and the social development to improve nurse-patient relationships,reduce nurse-patient conflicts and strengthen regulation and control. Author’s address:Nursing Department,Yueyang Hospital Affiliated to Shanghai University of Traditional Chinese Medicine and Pharmacology, Shanghai 200437,China
出处
《护理管理杂志》
2004年第9期34-35,共2页
Journal of Nursing Administration
关键词
门诊
护患关系
调控
out-patient department
nurse-patient relationship
regulation and control
