摘要
本文指出高校图书馆的读者服务工作,要实现"读者至上 服务第一"的宗旨,必须运用好"语言"这个与读者沟通和双向交流的重要手段,并着重分析了语言技巧的重要性。
It pointed out that reader service work in college library should realize the aim of ' Readers are the utmost,and service is the most important thing '.Language,the important tool to communicate mutually with readers,must be used well. Moreover, it especially analyzed the importance of language skill.
出处
《河南机电高等专科学校学报》
CAS
2004年第5期121-122,共2页
Journal of Henan Mechanical and Electrical Engineering College
关键词
高校图书馆
读者服务
有声语言
无声语言
college library
reader service
verbal language
non-verbal language
