摘要
在市场经济条件下 ,咨询人员面对客户时 ,要具备一种市场意识 ,除了拥有扎实的专业技能外 ,还要注意在同客户交流时 ,给予他们适当的人文关怀 ,从而使咨询服务达到最佳效果。
The consultants should possess the consciousness of market when they confront their clients depend on the market economy. They should deliver their humanism care to their clients besides well-knit professional skill. And this will make the consulting reach for the furthest effect.
出处
《图书馆学研究》
2004年第9期70-72,共3页
Research on Library Science
