论院系资料室的信息服务工作

On the Information-service Function of Faculty-level Reference Room

在新形势下,院系资料室作为高校图书馆的补充和延伸,其工作重心应逐步向信息服务工作转移,这需要院系领导的重视和支持来保障,包括进一步优化资料员的工作软环境以及加强对资料员的考核管理制度等。要科学有效地开展信息服务工作,更需要资料员在做好日常的"知识管理工作"的前提下,认真研究、了解信息服务对象的特点,积极探索、开展各项信息服务工作。

Under current situation, the faculty-level reference room, as the supplement and extension of the university library, should gradually change its role from the traditional 'document-service organization' to the modern 'document-information service system'. And this change should be guaranteed by the support from the faculty leadership. Besides, the soft working condition of the librarians should also be improved and their assessment and administration system should be strengthened. While carrying out the routine 'knowledge management work', the librarians should not only do the information-service work scientifically and efficiently, but also study the characteristics of the people to be served and undertake the various kinds of information service work actively.