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运用工作流技术控制业务操作风险

Controlling operation risk by workflow management
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摘要 在企业的日常经营过程中不按规定的制度或流程操作的情况 ,很容易引发各种潜在的操作风险。操作规范性是控制操作风险的关键因素 ,工作流控制技术是一种可以用于控制业务操作风险的技术手段。工作流管理系统的自动化管理功能使各级人员在业务操作上专注于业务节点的具体操作 ,业务流程由工作流引擎按照既定的业务流程进行驱动和管理 ,各级管理人员无法不遵循标准流程 。 Some phenomena of abnormal workflow are occurred in some small and middle enterprises of China,which will induce various potential risks.Standardized workfolw is the key of controlling operation risk.Workflow management is applied to control operation risk.The automatic management function will let all the administrative personnel concentrate on the detailed operation,the workflow engine drives on established workflow.It is impossible for all kinds of administrative personnel to violate standard workflow so as to control operation risk induced by abnormal operation.
作者 舒芸芸
出处 《科学管理研究》 CSSCI 北大核心 2004年第5期79-82,共4页 Scientific Management Research
关键词 风险管理 操作风险 工作流 企业动态建模 业务流程重组与优化 risk management operation risk workflow dynamic model optimize business workfolw
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参考文献10

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