摘要
文章探讨了换位思考在读者服务工作中的必要性以及如何在读者服务工作中开展换位思考。
This essay focuses on the importance of service for readers. It further discusses the way of how to change the roles of librarians in service, trying to find a new method in imporving the service in libraries.
出处
《图书馆》
CSSCI
北大核心
2004年第5期78-80,共3页
Library