重视医疗缺陷研究 全面提高服务质量

To Appreciate Medical Defect,to Improve Medical Service Quality

随着医疗卫生事业体制改革的不断深入 ,全面提高服务质量成为医疗市场竞争的一种手段。结合工作实际 ,分析引发医疗纠纷的各种原因和因素 ,提出重视每一例投诉 ,发现问题及时解决的几点措施。通过重视医疗缺陷研究 ,对症下药 ,持续改进 ,逐渐达到全方位的“零缺陷”

Along with the deeply reform of the medical health system ,as a method of medical market competition ,it has achieved concordance that improving the s ervice quality thoroughly.combining several years' work experience,to analyze every kind of the reasons and factors carefully that cause the medical conflict ,and suggest some measures of recognizing every complaint ,finding problem and r esolving them quickly.Through the research of appreciating medical defect ,take steps according to the need and improve continually to achieve the thorough per fect service gradually.