住院病人需求调查与分析

Investigation and analysis of the needs in hospitalized patients

针对病人在住院期间对护理工作的需求,对250名住院病人进行了调查。内容涵盖护理服务、护理技术、整体护理以及病人对自身权利的认知、对护理工作的理解和看法等。调查结果显示:病人对护理的需求因人而异;53.6%的病人因住院产生社会心理问题,给临床心理护理拓展了内容;在护理技术与服务态度之间病人更看重护理技术;病人对护理服务项目有一定的选择趋向;当护理工作及规章制度与病人的自身利益发生矛盾时,病人表示理解并配合,他们对医院环境的关注和得到安全有效的护理需求胜过生活照顾。

250 hospitalized patients were investigated on their needs to nursing, which included the following aspects:needs to nursing service, nursing techniques,holistic nursing,recognition to their rights,understanding and attitude to nursing,and so on.The results showed that the patients needs to nursing were individualized;53.6% of the patients has psychosocial problems due to hospitalization,which extended the content of clinical psychological nursing,as nursing technique and service attitude,the nursing technique and attitude of service,the patients thought a lot of nursing technique;and there has certain tendency in choosing the items of nursing service;when there was conflict between nursing work or regulations and patients benefit,they showed understand and cooperate;moreover,the patients paid much more attention to hospital environment and effective and secure nursing than general daily living care. Author’s address:Nursing Department,Bethune International Peace Hospital,Shijiazhuang 050082,China