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广义品牌关系结构研究 被引量:51

Study of Brand Relationship Construct in Broad Sense
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摘要 本文基于品牌要素理论和人际关系结构理论,提出一个12维的广义品牌关系假设,利用因子分析法对该假设进行规范的实证分析,获得承诺/相关度、归属/关注度、熟悉/了解度、信任/尊重度、联想/再认度等5大因子。文章最后阐述了5个因子的含义、特点、应用及研究方向。 The hypothesis of 12-dimension of broad brand relationship construct is put forward based on brand element theories and human relationship theories. The author normatively makes an empirical study with the technique of factor analysis and gets 5 factors which are commitment/connection,attachment/attention, familiarity/awareness,trust/respect, and association/recognition. The end of the article illuminates the meanings and feature of 5 factors, their applications and research directions.
出处 《中国工业经济》 CSSCI 北大核心 2004年第11期98-105,共8页 China Industrial Economics
关键词 广义 品牌关系 关系评估 关系结构 因子分析 broad sense brand relationship relationship evaluation relationship construct factor analysis
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参考文献18

  • 1郑全全 俞国良.人际关系心理学[M].北京:人民教育出版社,1999..
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二级参考文献9

  • 1[1]Blackston, M. Observations: Building Equity by Managing the Brand's Relationships [J]. Journal of Advertising Research,1992, (5 -6):101 - 105.
  • 2[2]Fournier, S. Consumer and Their Brands: Developing Relationship Theory in Consumer Research [J]. Journal of Consumer Research, 1998, (3): 343 - 373.
  • 3[3]Aaker, J., Fournier, S. & Brasel, S. Charting the Development of Consumer - Brand Relationships [R]. Research Paper Series. Graduate School of Business Stranford University, 2001,(11):16-18.
  • 4[4](美)汤姆·邓肯,桑德拉·莫里亚蒂.品牌至尊--利用整合营销创造终极价值[M].廖宜怡译.北京:华夏出版社,2000.37-38.
  • 5[6]Lemon,K.N.,Rust,R.T.&Zeithaml,V.A.What Drives Customer Equity[J].Marketing Management,2001,(1):20-25.
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  • 7[8]Olsen,S.Comparative Evaluation and the Relationship Between Quality,Satisfaction,and Repurchase Loyalty[J].Journal ofthe Academy of Marketing Science,2002,(11):240-249.
  • 8[9](美)吉尔·格里芬.抓住顾客心--如何培养、维系忠诚的顾客[M].王秀华译.广州:中山大学出版社,1999.41.
  • 9郑全全 俞国良.人际关系心理学[M].北京:人民教育出版社,1999..

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引证文献51

二级引证文献235

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