图书馆读者服务礼仪

Library Service Etiquette to Readers

图书馆读者服务礼仪是指图书馆员在自己的工作岗位上向读者和用户提供服务时的标准的、正确的服务方法。本文联系图书馆服务工作实际,对图书馆员的仪容规范、仪态规范、服饰规范、语言规范等方面进行细致的表述。

Library service etiquette to readers is a standard and correct way when librarians on their positions offer service to readers and users. This article, based on the practice of library service work, illustrates in details in several aspects: the norm of appearance, deportment, wearing, language, etc.