8Richard Crook. Democracy, participation and responsiveness: a case study of relations between the Ivorian communes and their citizens [J]. Public Administration, 1996(winter): 700.
9阿里·哈拉契米主编.《政府业绩与质量测评-问题与经验》,第72页.
10OECD, Administration as Service: The Public as Client, p. 15.
7Richard Crook. Democracy, participation and responsiveness: a case study of relations between the Ivorian communes and their citizens [J]. Public Administration, 1996(winter): 700.
8阿里·哈拉契米主编.《政府业绩与质量测评-问题与经验》,第72页.
9OECD, Administration as Service: The Public as Client, p. 15.