浅析公共部门中的战略性全面质量管理观念

The Idea of Total Quality Management in Public sector

本文拟对全面质量管理观念在公共部门的应用作初步探讨与分析,理清全面质量管理在公共部门应用的实施架构,为中国即将到来的新一轮公共管理运动提供借鉴。

This paper intends to analyse the application in the public sector of idea of Total Quality Management (TQM), put the application in the public department of Total Quality Management (TQM) in order and give an example to the coming new public management movement of China.