1Curran T Keller G Ladd A 潇湘工作室译.SAP R/3业务蓝图--理解业务过程参考模型[M].北京:人民邮电出版社,2000..
2Krumbholz M,Maiden N. The implementation of enterprise resource planning packages in different organizational and national cultures[J]. Information Systems,2001,26(3) :185-204.
3Poon P, Wagner C. Critical success factors revisited: Success and failure cases of information systems for senior executives[J]. Decision Support Systems,2001,30:393-418.
4Oracle Co Ltd. Oracle method AIM 2.0 for practitioners participant lab book [ Z]. USA:Oracle CoLtd, 2000.
