中国商业银行零售业务问题剖析

Analysis on the Problems of Retail Business in China's Commercial Banks

本文在总结中国商业银行零售业务现状的基础上，剖析了中国商业银行零售业务面临的九大问题，最后指出随着金融服务业领域开放，中国商业银行应正视和解决上述问题，增强零售业务竞争力。

On the basis of concluding the status quo of retail business of commercial banks of China, this paper analyzed 9 problems that it faced. Finally it pointed out that commercial banks of China should envisage and solve these problems to improve their competence.