1Bar-On R.Bar-On Emotional quotient inventory:Technical manual[M].Toronto:Multi-Health Systems Ins,1997.
2Mayer JD,Salovey P.What is emotional intelligence?[A].Salovey P,Stuyter DJ.Emotional development and emotional intelligence[C].New York,NY,USA:Basic books,Inc.1997.3-31.
3Goleman D.Working with emotional intelligence[M].New York:Bantam Books,1998.
4Bar-On R,Kirkcaldy BD.Emotional expression and implications for occupational stress:An application of the Emotional Quotient Inventional (EQI)[J].Personality & Individual Differences,2000,28(6):1107-1118.
5Mayer JD,Caruso DR,Salovey P.Emotional intelligence meets traditional standards for an intelligence[J].Intelligence,1999,27(4):267-298.
6Boyatzis RE.Stimulating self-directed learning through the managerial assessment and development course[J].Journal of Management Education,1994,18(3):304-323.
7Wolff SB,Pescosolido AT.Emotional intelligence as the basis of leadership emergence in self-managing teams[J].The Leadership Quarterly,2002,13(5):505-522.
8McClelland DC.Identifying competencies with behavioral-event interviews[J].Psychological Science,1998,9(5):331-340.
9Pesuric A,Byham W.The new look in behavior modeling[J].Training and Development,1996,6(1):25-33.