品质机能展开法在科技辅助产品设计中的应用——以偏瘫患者轮椅为例

APPLICATION OF QFD ON THE PLANNING OF HEMIPLEGIA WHEELCHAIR

使用者需求及临床专家意见,是医疗科技辅具开发人员在产品开发中重要的参考准则。为了要在竞争的产业环境中获得产品优势,产品设计与开发人员需不断努力,方能确保产品在市场上的竞争力。品质机能展开(QualityFunctionDeployment,QFD)是一系统性方法,在产品企划和开发阶段能充分掌握使用者需求及临床专家意见,进而提升开发团队的能力并降低产品失败率。临床上,偏瘫患者常会以非患侧的上肢与下肢来驱动普通轮椅,由于不对称的施力方式,会造成对患者的危险与伤害。本研究利用品质机能展开法,建立以顾客期望为基础的产品开发程序,企划产品的发展方向,作为偏瘫患者轮椅产品设计与开发的依据,期望能提升偏瘫患者的生活品质。

Rehabilitation engineers are extremely dependent on information from customers, therapists and technical professionals to direct them in the product development process. Designers of assistive devices are consistently endeavoring to perfect their products to keep competitive predominance. A strategy of product planning called Quality Function Deployment provides a systemic process of systematizing and constructing these priorities to enhance the energies for the product development team. Clinically, people with hemiplegia often use their unaffected upper and lower limbs to propel general wheelchairs. This paper describes a concept of using Quality Function Deployment to aid the product planning of manual wheelchair for people with hemiplegia to improve their life quality.