摘要
危机传播可以说是目前业界非常关注的话题。企业在面对危机的时候,应采取五大传播对策:在第一时间公开各种真实的信息;坦城面对公众;主动与媒体进行沟通;确立新闻发言人;抓住时机进行危机公关。
At present we can say that the crisis transmit is a topic which the world pays much attention to. This article discussed five big countermeasures which the enterprises should adopt while facing the crisis by analyzing the detailed cases. They are: first, make various kinds of true information public at one time; second, face the public frankly; third, communicate with the media on their own initiative; fourth, establish press spokesman; fifth, catch the opportunity to carry on the public relations of the crisis.
出处
《商丘师范学院学报》
CAS
2004年第6期106-108,共3页
Journal of Shangqiu Normal University
关键词
企业
危机公关
对策
新闻发言人
沟通
信息
公开
传播
媒体
公众
crisis transmit, public relations of the crisis, press spokesman, transmit countermeasures, rumors