病人满意度在卫生服务质量评价中的应用

Application of the patients satisfaction degree in quality assessment of health service

对卫生服务质量评价中使用非常多的一个指标—病人满意度进行了探讨,并将它与反应性做了对比分析。

Probing into a target used frequently in the quality assessment of health service, which being the patients satisfaction degree, and making the comparision between the degree of satisfaction and the response.