信任的作用:基于组织中人力资源不同层次的系统分析

Functions of the Trust: Systematic Analysis Based on Different Levels of Human Resources

新型人力资源管理中以信任来应对人的不确定性,这是当前的研究热点。人力资源管理中的信任主要有四个方面的作用,即形成内生控制、提高激励水平、增进沟通效果以及推动互利合作,据此对信任的类型进行了划分,并就四种类型的信任在董事层、管理层和员工层中的作用进行了系统的分析,并结合实际情况就不同类型信任的构建给出了对策建议。

In recent years, using trust to resolve the uncertainty of people is the focus of HRM research. This paper points out that trust can achieve four purposes:forming endogenetic control, improving incentive level, enhancing the effect of communication, and promoting beneficial cooperation. Trust is then classified into four type. We can categorize the human resources into directors, managers, and employees. In the end, suggestions are put forward to construct different types of trust according to different contests.