构建市场经营分析活动中的信息不对称利器

Construct the Information Unsymmetry Tool in Business Analysis

本文首先指出了电信经营分析系统是实现电信竞争中信息不对称的关键工具,分析了如何实现市场经营活动中的信息不对称,举例说明了如何有效使用经营分析系统,了解各类客户的流失倾向及消费偏好,开展客户的关怀挽留工作,对竞争对手的高价值客户进行抢挖,最终达到降低客户流失率,提高市场占有率的目标。

The article firstly point out the business analysis support system is the important tool to achieve information unsymmetry in telecommunication competition, analyse how to achieve information unsymmetry . Then by using of a example, introduces how to develop the job of the customer care and detainment, meanwhile, contest the high-value customers of the competitors, achieve the goals of decreasing the customer's lost rate and increasing the market's share rate.