摘要
满意服务是现代图书馆的基本宗旨,是贯穿图书馆发展的主线,是图书馆的核心价值观。开放式借阅是现代图书馆的基本方向。图书馆服务应遵循五大原则开放原则、方便原则、平等原则、创新原则和满意原则。
To provide satisfying Service is the first purpose of the modern library, and it is the theme throughout the development of the library and the essential value of library. Freely lending is the basic developing trend of the modern library. The library service should comply with five principles as follows: Opening, convenience, equality, innovation and satisfaction.
出处
《常州信息职业技术学院学报》
2004年第4期76-77,共2页
Journal of Changzhou College of Information Technology