PERFORMANCE-DRIVEN BUSINESS PROCESS MANAGEMENT METHODOLOGY FOR SMALL AND MEDIUM SIZED-ENTERPRISES

PERFORMANCE-DRIVEN BUSINESS PROCESS MANAGEMENT METHODOLOGY FOR SMALL AND MEDIUM SIZED-ENTERPRISES

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摘要 Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology. Based on the analysis of the common limitations of business processmanagement (BPM) methodologies and the requirements of small and medium sized-enterprises (SMEs),the importance of a 'performance construct' of BPM methodologies is identified, a six-phaseperformance-driven BPM methodology for the production and operation processes of Chinese SMEs isdeveloped. A case study on the process management of a medium-sized enterprise shows a successfulexample of running the methodology.

作者 TangHongtao TangRenzhong

机构地区 InstituteofManufacturingEngineering

出处《Chinese Journal of Mechanical Engineering》 SCIE EI CAS CSCD 2004年第4期565-570,共6页 中国机械工程学报（英文版）

基金 ThisprojectissupportedbyNationalNaturalScienceFoundationofChina(No.70071029)ProvincialScienceandTechnologyPlanofZhejiang,China(No.011106241).

关键词 Business process management Process management methodology Processperformance Performance-driven Small and medium sized-enterprises Business process management Process management methodology Processperformance Performance-driven Small and medium sized-enterprises

分类号 F270 [经济管理—企业管理]

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参考文献10

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Chinese Journal of Mechanical Engineering

2004年第4期

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PERFORMANCE-DRIVEN BUSINESS PROCESS MANAGEMENT METHODOLOGY FOR SMALL AND MEDIUM SIZED-ENTERPRISES

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