人事决策专家与新手的知识诱发和多维空间结构分析

The Elicitation and Multi dimensional struc-tural Analysis of Personnel Decision Knowledge among Experts and Novices

本研究运用认知工程学实验方法，对２ｌ名人事管理干部（专家）和大学生（新手）进行人事决策知识的诱发与获取实验，并采用多维量表法作出多维空间结构分析。结果表明，两类知识结构存在较大差异，专家的知识结构表现出“人一职”元素之间的依存关系，知识元素分化程度较高，并具网络特征；而新手的知识结构则缺乏分化和明确的维度特征，较少结构化。本研究为多层次决策支持与辅助提供了新的实验依据。

his study was an experiment of knowledgeelicitation on personnel decisions among person-nel managers(experts)and university students(novices),using cognitive engineering methods.The multidimensional scaling method wasadopted to analyse the multidimensional struc-tures of the personnel decision knowledge. TheresuIts showed that the two kinds of knowledgestructures differed from each other,The expetrknowledge structure demonstrated close interde-pendent relationships among″person job″ele-ments and revealed high differentiation/net-working characteristics,The novice knowledgestructure was lack of clear differentiation anddimensions. It was also less structured.Thisstudy provided new evidence for the design ofmulti level decision support system.