摘要
本研究运用认知工程学实验方法,对2l名人事管理干部(专家)和大学生(新手)进行人事决策知识的诱发与获取实验,并采用多维量表法作出多维空间结构分析。结果表明,两类知识结构存在较大差异,专家的知识结构表现出“人一职”元素之间的依存关系,知识元素分化程度较高,并具网络特征;而新手的知识结构则缺乏分化和明确的维度特征,较少结构化。本研究为多层次决策支持与辅助提供了新的实验依据。
his study was an experiment of knowledgeelicitation on personnel decisions among person-nel managers(experts)and university students(novices),using cognitive engineering methods.The multidimensional scaling method wasadopted to analyse the multidimensional struc-tures of the personnel decision knowledge. TheresuIts showed that the two kinds of knowledgestructures differed from each other,The expetrknowledge structure demonstrated close interde-pendent relationships among″person job″ele-ments and revealed high differentiation/net-working characteristics,The novice knowledgestructure was lack of clear differentiation anddimensions. It was also less structured.Thisstudy provided new evidence for the design ofmulti level decision support system.
出处
《人类工效学》
1995年第1期19-23,共5页
Chinese Journal of Ergonomics
基金
国家自然科学基金
关键词
新手
知识结构
人事管理干部
专家
大学生
知识元
人事决策
诱发
分化程度
辅助
Personnel decision making,Knowledge elicitation,Knowledge representa-tion,Multidimensional scaling,Decision support