面向大规模定制的网络化群体智能决策支持系统

Web-enabled intelligent group decision support system for mass customization

分析了大规模定制模式下决策问题的协同性、科学性和快速响应需求,提出了面向大规模定制的群体智能决策支持系统,用以支持多决策者之间通过虚拟组织的形式开展迅速、科学、有效的群体决策。该系统采用B／S构架,由数据源、集成数据平台、应用服务层、网络通讯平台和用户接口5层结构组成。在数据库／数据仓库、模型库、方法库和知识库的基础上,开发了案例库系统、方法引导器、模型选择器和数据挖掘工具等人工智能部件,增强了系统的实用性和易用性。给出了使用该系统进行客户定制订单群决策的应用实例。

Mass Customization-Intelligent Group Decision Support System (MC-IGDSS), a web -based intelligent group decision support system was presented, which enabled multiple experts to cooperate on decision-making of MC-related problems by the form of virtual organization. The system had a 5 - layer architecture, i. e. , data sources, integrated data platform, application services, network communication and user interface. In addition to the conventional framework of model base, method base and database, some artificial intelligent approaches were employed to enhance the system efficiency, including knowledge-based selection of the most appropriate decision models and methods for a given problem, case-based reasoning for decision case reuse, on -line analytical processing based on data warehouse, web-driven data mining for knowledge discovery. The software prototype was developed and a case study about custom order decision using MC-IGDSS was presented, which proved its feasibility and effectiveness.