摘要
质量功能展开(QFD)是把顾客对产品的需求进行多层次的演绎分析,转化为产品的设计要求、零部件特性、工艺要求、生产要求的质量工程工具。质量功能展开体现了以市场为导向,以顾客需求为产品开发唯一依据的指导思想。本文主要以空调为例,应用质量功能展开将顾客对产品的需求转化为工程措施。
Quality Function Deployment is a quality engineering tool that syllogistically analyzes the requirements of customers on the multi-layers, then converts into design request、parts characteristics、 crafts request and manufacture request .The QFD method reflects the market leading function, the guide line to exploit the products on the basis of the customer’s need . This article takes air- conditioner as an example and applies QFD to convert the customer’ s need to the design request.
出处
《家电科技》
2005年第3期43-44,46,共3页
Journal of Appliance Science & Technology