语言艺术与高校读者服务工作初探

On the Art of Language and the Services to the Readers in Colleges

在为读者服务的过程中语言艺术的作用非同一般,馆员运用语言艺术,能为读者营造一个宽松和谐的服务环境,增强馆员的亲和力和感召力,提高服务效率。并就高校图书馆员如何提高自身语言水平提出了几点浅见。

The function of the art of language is of great importance in the service to the readers.The librarians` use of it can create a loose and harmonious atmosphere for the readers so as to make a good impression on them and serve them better.Meanwhile,this article gives some tips on how to improve the language level for the librarians themselves in colleges.