试论地方院校图书馆的参考咨询服务

An elementary analysis of the consulting service of the local college

参考咨询服务是图书馆服务的重要内容,本文分析了参考咨询服务的过程以及地方院校图书馆影响参考咨询服务 开展的因素,提出地方院校图书馆应建立参考咨询馆员制度,提高参考咨询馆员的综合素质,增强图书馆信息导航功能,开展 数字参考咨询服务。

Consulting service is one of the most important functions of the library. The present article first gives an analysis of the consulting process and the factors to affect the consulting service. Then the author suggests the local college library should set up a consulting system, improve consultants'qualities and offer digital consulting service, so as to act as an information guide.