摘要
针对电子商务中知识管理的需求,以上海宝钢益昌薄板有限公司为对象,在分析宝钢益昌实施知识管理现状的基础上,设计了宝钢益昌电子商务集成系统,形成了以ERP为平台支持、连接SCM和CRM的系统结构,并在集成过程中渗透知识管理的思想,以实现对整个供应链的信息集成。依据设计目标,提出了基于电子商务的知识管理体系结构,以有效利用企业知识资源,增强企业的核心竞争力。
Focusing on the demand of knowledge management in ecommerce and taking Shanghai Baosteel Yichang Sheet Metal Company as object, an ecommerce integration system at Baosteel Yichang Company is designed. The system structure is supported by ERP as platform, which connects SCM and CRM, and the idea of knowledge management is permeated during the integrating process so as to realize the information integration for whole supply chain. According to its design objective, a system structure of knowledge management based on ecommerce is presented. Based on the system structure, the enterprise can make good use of knowledge resources and enhance the core competence.
出处
《工业工程与管理》
2005年第2期125-130,共6页
Industrial Engineering and Management
关键词
知识管理
电子商务
网络技术
knowledge management
ecommerce
network technology
