信息时代图书馆的服务优势与服务创新

The Service Superiority and Service Innovation of the Library of Information Times

针对网络环境下图书馆面临的挑战,分析了图书馆服务业的优势,指出图书馆的服务理念要创新,服务内容也应创新,服务内容的创新包括创造用户信息需求、开展诚信服务、强化信息导航、开展个性化信息服务等。

In the light of the challenges faced by the library under the networ k environment, this apper analyzes on the superiorities of library's service, an d points out that the library should innovate not only its service conception bu t also the service contents, and the innovation of the service contents includes creating the information requirements of the users, developing the credit servi ce, strengthen the information navigation, and providing the individualized info rmation service, etc.