组织公平性——薪酬管理工作的重要原则

Organizational Justice: an Important Principle of Emolument Management

近年来,我国旅游业从高薪行业转变为相对低薪行业。许多旅游企业员工因工资收入低、缺乏发展机会等原因而跳槽或改行。如何做好员工薪酬管理,稳定员工队伍,是许多旅游企业管理人员面临的一项重要的工作。旅游企业的薪酬管理决策结果、决策程序、管理人员对待员工的态度和方式都会影响员工的薪酬公平感。本文根据组织公平性理论,探讨程序公平性和交往公平性对员工薪酬公平感和满意感的重要影响,并为企业管理人员加强薪酬管理工作提供一些建议。

In recent years, China's tourism industry has witnessed a decline of e molument. Many a tourist enterprises are suffering from a high rate of employee turnover due to low payment and a lack of opportunities for personal development . Therefore, how to improve emolument management to retain their employees is an essential task the managements of many tourist enterprises face. The authors ar gue that the process and outcome of emolument managerial decisions, as well as i nterpersonal interactions between management and employees, affect employee's pe rceived fairness. This paper applies organizational justice theory to probe into the impact of procedural and interactive justice on employee's perceived fairne ss and pay satisfaction, and proposes some suggestions for improving emolument m anagement in tourism industry.