1GEUS A. The Living Company [ M ]. Boston: Harvard Business School Press, 1997.
2VERNA A. 12 Principles of knowledge management [ J ]. Rraining & Development, 1997,51 ( 11 ) :71-74.
3BACKMAN T. A Methodology of Knowledge Management [ M ].Banff: Wesley Longman Press, 1997.
4WII M K. On information, knowledge, Understanding and discontinuity: the need for crisp definition[J]. Expert System with Application, 1999, 13(1): 15-17.
5DAVENPORT T H, PRASAK L. Working Knowledge:How Organizations Manage What They Know [ M ]. Boston: Harvard Business School Press, 1998.
6Nonaka I. The knowledge creating company [ J ]. Harvard Business Review, 1991, ( 11-12 ) :96-104.