实施流程优化提升医院核心竞争力

Improvement core capability of competition with better services process

本文通过介绍医院核心竞争力和流程优化之间的联系,指出医院进行流程优化的重要性,阐述如何从五个方面着手进行流程优化,以提升医院核心竞争力。

The authors analyze the importance of improvement service process by introduction the relation of core capability of competition and improvement process. Then, the authors suggest how to improve service process with 5 steps and enhance the core capability of competition in hospitals.