信息技术价值评估

Assessment of the Value of Information Technology

分析了信息技术在组织中的作用。重点对营利组织,阐述了信息技术价值的内涵与特征。讨论了信息技术价值的定量评估问题,给出了几种经验研究方法在信息技术价值评估中的应用模型。最后采用结构方程模型方法,研究了信息技术投入对组织效益的影响。指出采用定量指标评估信息技术价值,会低估信息技术价值,有可能导致信息技术的生产力悖论。

<Abstrcat> This paper discusses the roles played by information technology (IT) in organizations, among which the focus is on profit organizations, and analyzes the connotation and characteristics of IT value together with the issue of quantitative assessment. On this basis, the authors put forward several empirical approaches and investigate the effect of IT input on organizations' benefit with the structural equation modeling approach to show that the sole application of quantitative index may under-assess IT value and consequently result in the productivity paradox of IT.