关于服务企业服务创新的研究

On the Study of Service Innovation for Service Enterprises

论述服务创新的概念、内涵,服务创新的类型和过程;分析创新服务企业所具有的特征;指出我国服务企业创新过程中存在的问题,并提出相应的对策。

The paper discusses the definition, the connotation, the types and the process of serviceinnovation. It also analyses the features of service innovation for service enterprises. It points out theproblems in the process of service innovation and puts foreword some corresponding measures to solvethe problems.