摘要
在国际商务索赔谈判中,索赔方为圆满达成索赔协议,可采用清楚准确、委婉得体、义正辞严等三种语用策略。
In international business claim negotiations, claimants can conclude negotiations by skillfully adopting pragmatic strategies which include three aspects: clear and precise statement, euphemistic and appropriate expression, and firm and justified tone.
出处
《株洲师范高等专科学校学报》
2005年第4期91-92,119,共3页
Journal of Zhuzhou Teachers College
关键词
索赔谈判
语用策略
claim negotiations
pragmatic strategies