普通市民、医务人员及病人对医德医风的评价分析

Comparative Analysis of the Evaluation toward Medical Ethics and Common Practice by the Ordinary City Residents, the Patients and the Medical Staff

通过问卷调查,分析比较普通市民、病人和医务人员对医疗系统和医德医风的评价。结果显示,三类不同人群对各个方面的评价都存在非常显著的差异。市民的评价最低,医务人员的评价居中,而病人的评价最高。这反映出市民和医务人员之间非常缺乏沟通和理解。在医德医风方面,医务人员服务态度差是一个被所有人所认同的问题。最后作者为改善医德医风和医患关系提出了几点建议。

Based on survey by questionare,this study compares the evaluation of the ordinary city residents, the patients and the medical staff toward the medical system and medical ethics and common practice. It indicates that there exist obvious differences among the three groups. The residents have the lowest evaluation toward all aspects, while the patients show the highest evaluation, with the medical staff's as the second. It reflects the extreme inadequacy of communication and understanding between the city residents and the medical staff. In terms of medical ethics and common practice, poor service attitude of the medical staff is the common opinion of the three groups. Some strategies are suggested,in the end,to improve the medical ethics and common practice as well as the doctor-patient relation.