摘要
图书馆角色互换不仅促进管理者与图书馆员相互理解与支持,而且也有助于图书馆员与读者相互尊重、信任,进而形成图书馆以馆员为根本动力,以读者为根本目的的“以人为本,服务至上”的人文环境。基于这一点,图书馆角色互换的内容、原则等赋予了新的认知,将对图书馆管理创新或服务创新起到一定的参考作用。
Library roles exchange not merely promote administrator and librarians,understand and support each other,but also librarians and user are respected with each other,believed in,and then form the library and regard office-staff as basic motive force,regard reader as the humane environment that' people first,service is above everything else'of the basic goal. Because of this,content,principle which library roles exchanged,etc. have given new cognition,will innovate and play a certain reference arrivesing role to the management innovation or service of the library.
关键词
图书馆
角色互换
Library
Roles exchange